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Effective Date: October 11th 2025

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Helga Luise Handmade values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [your website URL] and when you purchase or interact with our products and services.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information: Your name, email address, shipping/billing address, phone number, and payment details when you make a purchase or sign up for our services.

• Account Information: If you create an account, we collect your login details.

• Website Usage Information: Data such as your IP address, browser type, device information, and browsing activity through cookies or analytics tools.

• Communications: Any information you provide when contacting us (such as through email, forms, or chat).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate with you about your purchases, updates, or inquiries.

• Provide customer support.

• Improve our website, products, and services.

• Send marketing emails (only if you opt-in).

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with trusted third parties, such as:

• Payment processors to complete transactions.

• Shipping carriers to deliver your orders.

• Service providers who help operate our website, marketing, or analytics.

• Legal authorities if required by law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, though this may affect some website features.

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.

• Opt out of marketing communications.

• Restrict or object to certain data processing.

• Request a copy of your data in a portable format.

To exercise your rights, please contact us at [your contact email].

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

8. Children’s Privacy

Our website and services are not directed to children under 13 (or under 16 in some regions). We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Helga Luise Handmade
Email: helgaluisehandmade@gmail.com